Privacy Policy

Last updated: January 2025

1. Introduction

At FitnessAds.ai ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform (collectively, the "Service").

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Account credentials and authentication information
  • Payment and billing information
  • Business information (business name, type, location)
  • Brand information and preferences
  • Communication preferences

2.2 Usage Information

We automatically collect information about how you use our Service:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage patterns and feature interactions
  • Performance data and analytics
  • Cookies and similar tracking technologies

2.3 Content Information

We collect content you provide, including:

  • Brand information and business details
  • Marketing materials and preferences
  • Generated ad content and campaigns
  • Feedback and support communications

3. How We Use Your Information

We use your information for the following purposes:

  • Provide, maintain, and improve our Service
  • Generate personalized ad content and recommendations
  • Process payments and manage subscriptions
  • Communicate with you about your account and our Service
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

  • Payment processors (Stripe, PayPal)
  • Cloud hosting providers (AWS, Google Cloud)
  • Analytics services (Google Analytics)
  • Email service providers
  • Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Protect the rights and safety of our users
  • Investigate potential violations of our Terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account information: Until you delete your account
  • Usage data: Up to 2 years for analytics purposes
  • Payment information: As required by law and payment processors
  • Marketing communications: Until you opt out

We may retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided in the Contact section below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

dpo@fitnessads.ai

Your Privacy Matters

This Privacy Policy is effective as of January 2025.

We are committed to protecting your data and maintaining transparency in our practices.